Wix and Meta are giving your business a centralized hub for customer interactions

Wix (opens in a new tab) expanded integration with WhatsApp, Instagram, and Messenger, meaning users can now connect their business accounts directly to one location.

With expanded social integrations, Wix Inbox users will now receive streamlined communications to one inbox and be able to reply to all customer messages right from the Wix dashboard.

Now available, Wix Inbox is a CRM (opens in a new tab) messaging tool that allows users to view and reply to messages from various channels including Wix Chat on the Wix website, email, SMS and now WhatsApp, Instagram and Messenger business pages.

Wix Inbox

(Image credit: Wix)

Centralized communication


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