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Will AI technology like ChatGPT improve inclusion for people with communication disabilities?


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If you are one of these 1.2 million won Australians with communication disabilities or among 44% of Australian adults have a low level of educationyou may soon find helpful, automated communication support online.

chat bots ChatGPT—based on GTP3, a major language model—is a breakthrough technology designed to “provide human-like response” for user input. This is a form of artificial intelligence (AI), enhanced by machine learninguse by more than a million people and is impressing educators.

It responds to user questions and commands, and can use billions of words to process and create text, which appears informative and knowledgeable.

Described somewhat poetically as production”fluent in bullshit“, its untested output may be reasonable enough to score passing assignments and tests, while bypass plagiarism detection software.

If accessible to everyone, this kind of AI could do more than interrupt exams. It can help people with communication disabilities and others who have difficulty with writing, and can also greatly increase the speed of communication. People who use speech-generating devices are often limited to arduous typing. 10 words per minute with word prediction just increase it 12-18 words per minute.

Communication disabilities can leave you speechless—and excluded

There are many forms of communication disability that affect a person’s ability to speak, understand, or write.

Impairment in speech, language, and social interaction associated with a variety of conditions including cerebral palsy, stroke, traumatic brain injury and motor neuron disease. Communication disabilities can affect the clarity of your speech and what you can say, your ability to understand others or express yourself, and your communication skills. read and write.

Communication impairments can mean you need to be sparing with what you say, as each word takes more effort and time to create or write. If you have limited literacy, you will need Simplified text to understand its meaning. You are also more likely to encounter more barriers to completing the training, getting a job, form a relationshipmanage your own health and life decisions, and join social network.

How technology like ChatGPT can help

AI like ChatGPT can help pull information together into a neat text, and it can turn text into text into a summary for the uninformed reader.

We already know that AI assistants like “Alexa” and “Siri” can help people with intellectual disabilities and speech impairment for communication and speech recognition software is being improved.

But ChatGPT looks like it will be more diverse by being able to understand poorly written commands or sentences with some grammar or spelling mistakes. According to reports, it can “read” poorly structured input, rewrite and improve imperfect writing, and simplify complex texts. into simpler summaries for early readers. ChatGPT can be considered as a “assistive technology” if it helps people with disabilities to communicate their messages more effectively.

User perspective

Be a qualified attorney and a person with cerebral palsy and without words, co-author Fiona Given relies on assistive communication technologies, including augmentative and alternative communication speech generating device. Fiona said,

“[…] Every word and message that I draft takes me more time and effort than a speaker. So I save on that and my written messages using current assistive technologies are often short and straight to the point. This can cause problems, as I can be seen as curt, if not rude, and I don’t fully explain what I mean.”

After testing the system, Fiona says ChatGPT can be particularly useful in supplementing the polite parts of emails and messages.

“It can save me time and effort while maintaining my professionalism. One day, AI like ChatGPT could be installed into my voice generator. Yes, it does. raises questions about authorship and raises suspicions about who wrote it. That’s also the case with word prediction software—who came up with the first word? like I still need to be able to read and check that it reflects what they mean as well as edit and allow output accordingly.”

AI technologies like ChatGPT can help people with disabilities communicate:

  • Extend short sentences, save time and effort
  • drafting or improving text for emails, tutorials or assignments
  • suggest scenarios to practice or rehearse what to say in social situations
  • model how to be “more polite” or “more direct” in written communication
  • conversation practice, including asking and answering questions
  • Correct errors in texts created for multiple purposes
  • write a letter of complaint, including the nuances and consequences of inaction
  • help take that first approach to a person socially.

The AI ​​of the future must be comprehensive and accessible

With its potential for letter-based on support, it is important to know if people with communication disabilities can access chatbots like ChatGPT.

We don’t know how many of the one million users testing the ChatGPT system currently have problems with literacy, written expression, or spelling. But so far, it’s been like a game changer to help people create texts with little or less effort.

The experience of people with communication disabilities using AI like ChatGPT is important in co-designing future assistive technologies. We need to know more about their views on the acceptability, usability and authenticity of the generated messages. With a screen reader, the ChatGPT output can become the “voice” of the user. So being able to test, edit, and confirm or deny writing AI is important. Any incremental improvements to chat bots, taking into account what helps and hinders access and inclusion, are important if people with contact Disability will benefit from advances in AI.

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quote: Does AI technology like ChatGPT improve inclusion for people with communication disabilities? (2023, Jan 19) get Jan 19, 2023 from https://techxplore.com/news/2023-01-ai-tech-chatgpt-inclusion-people.html

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