New fleet & mobile powerhouse, Wheels/Donlen recently announced the structure of its Executive Leadership Team (ELT). ELT is represented by both former companies and will focus on “bringing together the best of both organizations to become a stronger and more innovative fleet management company,” according to a statement. recent press release.
Shlomo Crandus will serve as executive officer and chief executive officer, and oversee the following divisions and leadership:
- Donlen – Tom Callahan, President
- Finance – Eric Hiller, Acting CFO
- Product and Operations Strategy – Ahsan Rahim, Acting COO
- Information Technology – Tim O’Hara, CIO
- Legal – Ilese Flamm, General Counsel
- Human Resources – Mary Formosa, CHRO
- Sales and Customer Relations – Laura Jozwiak, SVP
- Customer Experience – Jim Wohlever, SVP
The statement said that the leadership team “has set very high expectations for ourselves to deliver the best results for our clients in a way that is true to the rich heritage of our two predecessors.”
For now, however, the statement says the two companies will continue to operate as separate entities for the foreseeable future. They have purposely not bound themselves to any timeline or deadline.
This is beneficial for the merger plan, because “[Wheels/Donlen] want to make sure we do it in the best and most thoughtful way.”
The Wheels / Donlen . Executive Leadership Team
Shlomo Crandus was named Chief Executive Officer (CEO) on October 29, 2021 after starting his career at Wheels 16 years ago. He is responsible for leading the overall strategic direction of the businesses Donlen and Wheels combine and bring together the two best fleet management companies to drive growth and revenue opportunities. Shlomo is proud to continue the company’s legacy of working hard for customer success and supporting an ethical and high-performance business culture. Prior to becoming CEO, Shlomo was Senior Vice President and Chief Financial Officer (CFO), where he was responsible for leading accounting, financial reporting, payments, taxation, treasury, credit and risk management, legal compliance, financial planning, collection and payable functions. Prior to Wheels, Shlomo held various leadership positions at Transamerica Finance Corporation and KPMG.
As Chairman, Tom is an outstanding executive who brings Donlen’s invaluable perspective and customer focus. Tom will work closely with the CEO and lead all marketing, communications and other special projects including several go-to-market strategies. His attention to employee satisfaction, customer retention and corporate culture ensure that customers remain completely satisfied with our performance. Under Tom’s leadership, Donlen has implemented a number of ways to measure and validate our approach to customer relationships, giving Donlen unprecedented satisfaction and retention results. each customer’s year by year. Tom has deep roots in the automotive industry and commercial vehicle fleet, having held a number of leadership positions at Ford Motor Company and a number of global leadership positions at GE, including running the commercial group. Sales Manager of GE Fleet in Japan, President of GE Fleet in Australasia, and Managing Director of Sales Finance for GE Consumer Finance in the United Kingdom.
As Senior Vice President of Sales and Customer Relations, Laura oversees the Sales, Account Management, Customer Relations, Customer Analytics and Customer Experience functions. She leads all sales, customer retention and opportunities, providing strategic account management guidance and analytical solutions to assist our clients in decision making. insight to improve their team’s performance. Laura’s career in fleet management spans three decades and includes a wealth of experience, not only in strategic management but also in operational areas, including licenses and contracts, acquisitions and fuels. Whether.
Jim Wohlever is Senior Vice President of Customer Experience, in this role Jim is focused on cultivating deeper intimacy with our customers and aligning processes and products more closely. with customer expectations. Throughout his career, Jim has led customer-focused initiatives that define company goals in terms that customers can understand, and he has helped streamline areas function of the company to better fulfill its commitments to customers. Previous experience including senior leadership positions in Marketing and Insurance products at GE, Account Manager focused on working with clients to develop programs to improve retention and increase Head of Ceridian, and most recently President and COO of Roadside Protect, a specialist roadside support administrator.
As Acting CEO, Ahsan leads the Product Management, Global Product and Operations departments across the company. He also oversees critical day-to-day business functions including vehicle acquisition, remarketing, truck consulting, compliance services, fuel, driver call centres, procurement and quality. Ahsan has over 20 years of experience in the technology business and business-to-business services. Prior to joining Wheels, Ahsan spent 12 years at Truven Health Analytics as Senior Vice President and Head of Business Operations, responsible for product strategy and commercialization, pricing, marketing and sales activities.
As Chief Information Officer, Tim leads the Information Technology departments. His teams are responsible for developing and managing our customer-facing systems, intranets, business continuity applications, IT security, and systems infrastructure. Tim has 30 years of leadership experience in infrastructure and IT adoption strategies, enterprise architecture optimization, and e-business integration for multi-billion dollar businesses. Prior to joining Wheels, Tim spent 19 years at Essendant, Inc., where he rose to the position of Senior Vice President and Chief Technology Officer. As CTO, Tim is responsible for the overall IT strategies and initiatives for all of Essendant’s business units.
As Acting Chief Financial Officer, Eric oversees Corporate Finance, Accounting, Credit, Risk Management, Taxation, Claims Operations, Internal Control, Compliance and Treasury functions. Eric joined Donlen in 2012 from the Hertz Group, where he was the Senior Director of Global Financial Planning and Analysis. In that capacity, he led the Hertz Global FP&A team in developing financial forecasts and analysis to drive strategic business growth with a focus on continuous financial and operational improvement. During his 16 years with Hertz, Eric has held a number of other key financial leadership roles.
As General Counsel, Ilese leads the company’s legal function. Ilese’s customer-focused approach to legal topics and fleet expertise will benefit our clients and help shape the strategic direction of our combined companies. risk management. Ilese’s wealth of senior corporate legal and compliance experience includes nearly 25 years of working with companies such as The Walt Disney Company, during which Ilese served as a Senior Advisor, Wyndham Worldwide, where she served as Executive Vice President and General Counsel of RCI, and Shell Vacations as Executive Vice President of Legal Affairs.
As HR Manager, Mary leads the Human Resources department, which includes HR strategy, employee relations, talent acquisition, talent management, engagement, design and organizational performance. , compensation, benefits, HRIS, internal communication and diversity, equity and inclusion. Mary also leads our Facility and Correspondence Center functions. Mary has over 25 years of experience in human resources, labor relations and global human resources. Prior to joining Wheels, she was Vice President of Global Product at World Kitchen, Vice President of Global Operations at Navistar and held a number of leadership roles at The Tribune Company.
Originally posted on Global Fleet Management