Tech

Valve’s Steam Deck repair centers are now open


Steam Deck owners have a new option to repair if their device breaks. Valve has opened its own Steam Deck this will streamline the process for fixes.

The new service will come as good news for Steam Deck owners, who will now have a simpler way to solve hardware problems without having to look for a third-party service. Notably, Valve says that they also support those who prefer to go the DIY route and point to iFixit’s on this subject.

Those looking to troubleshoot problems will be able to use the new service through the company’s support channels. The company explains: “If you experience a problem and need to send in your Steam Deck for repair or replacement, the devices will be shipped to one of our repair centers. “Once there, our team will diagnose the device, repair it if needed, then ship the immobilized unit back to you.”

The repair centers will cover both repairs within the warranty, which will be free of charge, as well as repair damage that occurs outside the warranty coverage of the device. The company will charge for out-of-warranty repairs, though it’s unclear how much these repairs will cost.

For now, there are few other details on how repair centers work. The company has not provided a list of the types of repairs it will be able to handle, or what the expected turnaround time will be. However, in On the post, a Valve representative confirmed repair centers will be able to handle battery replacements, which can be a common request for handsets.

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