Reliance Jio faces widespread network outages across India; Users have difficulty with mobile Internet
Reliance Jio faced widespread service disruptions, affecting many users across India. Many major apps including WhatsApp, Instagram, X, Snapchat, YouTube, and Google are inaccessible. detector down data revealed that a significant 54% of complaints were due to mobile internet connectivity issues.
Widespread impact on Jio services
The outage affected both JioFiber broadband services, which comprised 48% of reported outages, and mobile Internet connections, which accounted for 47%. An additional 5% of users reported problems with their mobile devices, indicating severe disruption to Jio’s network infrastructure.
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Customer frustration and social media feedback
This development has caused frustration among Jio customers who rely on these services for daily communication and entertainment. Social media platforms were filled with complaints as users sought information about when normal service would be restored.
Jio’s response depends
Reliance Jio is yet to issue an official statement explaining the reason for the shutdown. Technicians are actively working to restore full functionality of the service. Meanwhile, affected customers should be patient and follow official channels for updates.
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In response to the service disruption, users took to social media to express their frustration. Anoop_K_Nair tweeted, “@dependjio Your network doesn’t connect to VPN across India? JioFiber…many corporate VPNs don’t connect through JioFiber. Switch to another provider to continue. .please check.” Others have turned to humor, flooding the platforms with memes.
Reliance Jio, known for its wide coverage and affordable services, is yet to issue an official statement on the cause or resolution of the outage. However, technicians are actively working to resolve the issue and restore service to affected users.
As users wait for updates from Jio, they are advised to use alternative methods of communication if necessary and monitor official channels for further notification of ongoing service disruptions.