Tech

Read Airtel CEO’s email to customers about the company’s latest product


Airtel included in the home monitoring solution – XSafe – in India. The all-new XSafe has launched in 40 cities across India. Customers can choose from a variety of WiFi-based smart cameras, providing users with a 360-degree view of their facility from anywhere. The prices of these cameras start from Rs 2499. Subscription service is Rs 999 per year. Airtel’s service undertakes a similar service freely Tata Play Cooperation with Google this early year. Airtel CEO Gopal Vittal sent a letter to users about a new home security solution. Here is the email:
Dear customer,
As the country returns to normal after COVID, we’ve all started spending more time outside our homes. Many of you have told us that you often worry about the health of a loved one when you are not physically present – be it an elderly parent, young child, or even a pet. lovely.
This is why we debuted Airtel Xsafe for you. Airtel Xsafe is an easy-to-operate, end-to-end home surveillance solution that will help you keep an eye on your loved ones, wherever you are. So you can rest assured.
Three powerful benefits we offer as part of the Airtel Xsafe solution
State-of-the-art cameras: We offer a range of high-tech, Wi-Fi-enabled cameras that allow you to monitor both indoor and outdoor areas of your home at any time. For outdoor purposes, we have an all-weather camera that gives you a perfect view of your balcony, entryway and approach to your home. For indoor purposes, we offer two state-of-the-art cameras that give you a 360 degree view of the room where the cameras are installed. You can get a clear picture of your home even at night because our cameras are equipped with color night vision and active defensive spotlights. Also, if you want to chat with your loved ones, you can do that because our camera has built-in microphone and speaker. Finally, all of our cameras can automatically detect any movement.
Airtel Xsafe, our AI-powered app: Through the Airtel Xsafe app, you can keep track of your loved ones, giving you complete peace of mind. This application is powered by artificial intelligence that has been created especially for you. Real-time alerts are sent to the app based on any unexpected or suspicious movements. So you don’t have to go through the feed all day, just focus on what’s important. In case you miss a notification, you can simply retrieve the video at any time through the app using our secure cloud storage. Needless to say, our solution is end-to-end encrypted, ensuring complete privacy for you and your family.
The Airtel support we offer: Finally, at the time you place your order, our experts will talk to you and advise you on the ideal place to place the camera; Our team will then install the cameras with minimal wiring and you now enjoy after-sales support.
How can you get Airtel Xsafe?
We are now present in Delhi NCR, Mumbai, Chennai, Kolkata, Bangalore, Hyderabad, Pune, Ahmedabad, Chandigarh, Lucknow and 30 other cities in India. Click here to request a free consultation and our experts will then step in.
Our Airtel Xsafe solution is currently available on a prepaid model where you buy the camera upfront and then pay an annual subscription of Rs 99 to enable all the smart features. In our beta testing with some of you we got feedback that also includes a postpaid option where your subscription can simply be added as a recurring monthly fee to your bill. your existing. This feature will be available soon.
I look forward to any suggestions or feedback you may have and thank you for the privilege of serving you.
Best regards,
Gopal Vittal
CEO of Airtel





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