Sony’s PlayStation Stars loyalty program, which will launch in the West in October, will provide better customer support at the higher membership level. The program has four levels, and members can access higher levels by earning 128 rare Trophys and purchasing at least four games from the PlayStation Store as they go from the start of level 1 through to level 4.
With a level 4 membership, users get priority in the chat order when contacting customer support under VGC. The move has drawn criticism from PlayStation members in Japan, where the service launched this week, who say the program should offer equal customer support to anyone who calls, regardless tell me how much they spent on Sony products.
GameSpot has reached out to Sony for comment, and we will update this post once we receive a response.
In case you lose it, PlayStation Stars is Sony’s new loyalty program that anyone with a PlayStation account can join and will roll out in North and South America on October 5, and Europe and Australia on October 13. can earn digital rewards for completing campaigns, playing games and winning specific Trophies. One example Sony gave is Play/1994, a feature that requires the player to launch the correct game when playing an audio cue.
For rewards, which Sony says doesn’t have any blockchain-related technology, players can choose from digital collections of figurines or interesting technology from Sony’s history, such as like the quirky Sony Chord Machine. Punto the gondolier from Ape Escape 2 and the compact PocketStation are some of the first digital collectibles for members to earn or acquire.
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