New airport checkpoint cuts queues and improves passenger security

Monash University’s Design Health Collab has partnered with Australian technology company Micro-X to streamline and improve critical airport security screening processes across the US, while enhancing passenger safety. customers do not.

US Department of Homeland Security (DHS) Bureau of Science and Technology (S&T) awarded Micro-X contract to create and test a compact self-screening concept that simplifies security handling into a single step.

The integrated system allows simultaneous scanning of passengers and their possessions, while meeting stringent travel security safeguards.

The design also uses a CT scanning system that is much smaller than those currently used at airports, allowing for more checkpoints to operate, reducing queues and annoying congestion.

Monash Design Research Lead Dr Nyein Chan Aung said the implementation of new imaging technologies could transform the airport security experience for both visitors and staff.

“This new system design rethinks every element to serve users, including Industrial Designsfloor plans, lighting, ergonomics, materials and user interface,” he said.

“Checkpoints aim to maintain efficiency Guard while improving throughput and passenger and operator experience. “

The new design will also offer a “pre-warning” reminder that will alert passengers to items left in their bags so they can avoid annoying warnings when conducting body checks.

Dr Aung said the Monash Design Health Collab team is working to connect technology and the passenger experience, which is critical to the design’s success in “the real world. “

“Implementing a user-centric design approach is critical to the success of the new technology and ensures that the workflow allows the system to function optimally while maintaining its integrity,” he says. maintaining ease of use, convenience and elegance for passengers from all walks of life”.

Dr. Brian Gonzales, Micro-X’s principal scientist and CEO of the company’s US subsidiary, agrees. He says world-class scanning technology needs to be combined with great design to be effective.

“The interface between the checkpoint system and people is what makes technology work for people. People need a good experience, and design needs to consider human health, movement and flow.”