Tech

Microsoft just topped the ‘best performing company’ list, but other tech firms fell in the rankings


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Microsoft has topped the list of America’s best-performing companies for the third year in a row.

Ranking, compiled by Claremont Graduate University’s Drucker Institute for The Wall Street Journal (WSJ) Top 250 Management Companies ListCompare America’s largest publicly traded companies.

Microsoft leads the way, followed by Apple (2), IBM (3), General Motors (4) and Whirlpool (5). Like noted by WSJ, last year, the first five positions were taken by technology companies. This year’s top five include three that were founded before World War I: IBM and Whirlpool were founded in 1911, while GM was founded in 1908.

Alphabet, Google’s parent company, hasn’t done well this year, ranking 24th behind Walmart and Home Depot, but ahead of chipmakers AMD and Qualcomm (shared 25th) and Verizon (27). Facebook, Meta’s parent company, has a low rating of 130, partly due to slowing revenue growth but also due to its low customer satisfaction score of 32.5. Meta is ranked 31 in 2021.

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With Intel and Amazon.com in seventh and eighth positions, six of the top 10 are still technology companies. Johnson & Johnson and Mastercard made the top 10.

Other tech companies in the top 20 include HP Inc (12), Cisco (14) and Adobe (15).

The WSJ notes that Meta, Amazon, Alphabet, Uber and Salesforce have fallen in this year’s rankings.

The Drucker Institute gives each company an overall score of ‘performance’ on a 100-point scale based on scores in five categories, including customer satisfaction, employee engagement and development, innovation, and accountability. social and financial strength. Data sources consists of JD Power, Glassdoor and Clarivate, among others.

Microsoft scored 48.6 points for customer satisfaction, 70.8 points for employee engagement and development, 133.7 points for innovation, 73.5 points for social responsibility, and 91 points. 7 points for financial strength, with an overall ‘effective’ score of 98.6. Apple’s respective scores are 60.7, 61.6, 90.3, 65.9 and 92.7, giving it an ‘effective’ score of 83.2. IBM scored only 51.4 on financial strength but 99 on innovation.

According to the WSJ, Amazon recorded the largest overall score drop of any company in the top 250 this year.

“What you’re seeing is some financial weakness compared to previous years and also a decline in customer satisfaction,” said Rick Wartzman, head of the Drucker Institute’s Moon Science Center. in the technology industry”. Society.

Elon Musk’s companies are scattered across the list. Tesla ranks 76th this year, behind PayPal, the company that emerged from the online bank X.com he co-founded. Space X is not publicly traded, so it’s not on the list. Twitter, which he owned in October, is outside the WSJ Top 250, but is ranked 680 on the Drucker Institute’s basic top 1000 list.

The institute’s rankings used data until the end of June, before Elon Musk took over Twitter. Telsa has an overall score of 64.6 with a financial strength score of 87.6.

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The WSJ notes that automakers climbed up this year’s rankings thanks to electric vehicles, which help improve social responsibility and customer satisfaction scores.

GM and Ford have had a long wait for new electric models. Ford, which in March said it would spend $50 billion to ramp up production of electric vehicles through 2026, has seen its ranking rise from 26th last year to 15th today. GM’s ranking has risen from 16th place last year. Meanwhile, Whirlpool jumped from 39th place last year to 5th on the strength of customer satisfaction, social responsibility and innovation score.

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