When the Indian government imposed a brutal ban in 2020, gig workers were hailed as Covid-19 hero. The compliments masked the growing dissatisfaction of gig workers with fluctuating pay and incentives. Now they want to share their winnings.
Naspers-backed Swiggy, which delivers food and groceries, struggled with driver protests last weekend. They’ve been dropped for now, but there’s no guarantee they won’t flare up again. Competitor Zomato saw a number of fleet raids in March against the reduction of incentives. And last year, Urban Company, which provides home and beauty services, sued its female workers for protesting rules that workers say would affect their earnings. Ride-hailing app Uber and Ola have seen many such actions since their inception.
