Microsoft Outlook users, including those with Hotmail email addresses, use Gmail The mobile app experienced a brief outage when the Google and Outlook servers stopped communicating with each other.
Affected users stop receiving news email on Feb 22, encountered an error page or saw old emails that weren’t updated with their real-time inbox.
In the meantime, Outlook continues to work on other applications and Browser portal, however, users who do not have an error message may not realize that their inbox has stopped syncing.
Outlook stops working in Gmail app
While Outlook has its own app, Gmail is still a popular mobile client for Android users because it comes pre-installed and can support multiple accounts, including non-Google email providers. Google. It is also a favorite among many Gmail account holders on other mobile platforms, like iOS, because of its versatility and intuitive design.
by Google status page (opens in a new tab) first announced that their team was investigating reports of “a problem syncing Gmail with Microsoft servers when using IMAP”.
The description of the issue reads: “Customers accessing Outlook or Hotmail email accounts on the Gmail app on all device platforms cannot sync new messages”.
Several updates later, the company announced that it was working with Microsoft engineers to resolve the issue, and it seems to have paid off as less than 12 hours later the problem was reported as fixed.
It’s not clear what caused the problem, but the patch has been rolled out in the background as there have been no updates to the Gmail app on Android devices for two weeks as of today. An update to the iOS app was released yesterday, however, it’s likely not related to the outage, but largely due to server issues.
