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Diverse, inclusive workplace: ‘Key driver of resilience and recovery’ |



While diverse and inclusive workplaces lead to greater productivity, innovation and wellbeing, ILO‘S Transforming Business Through Diversity and Inclusionfind that too little is being done to make them happen – especially including minorities – leaving businesses, workers and society at risk of missing out on significant benefits.

“A workplace of equality, diversity and inclusion is a key driver of resilience and resilience” speak Manuela Tomei, Director, ILO Working Conditions and Equality Department.

Includes: ‘A privilege spent’

While previous diversity and inclusion studies have tended to focus on large multinationals in high-income Western countries, Business transformation took a different approach.

It collects information from employees, managers and senior executives of different ages, genders, ethnicities, races and religions in businesses of all sizes, across backgrounds low-middle- and upper-middle-income economies.

The report found that a sense of inclusion in the workplace was more likely related to seniority, as opposed to background or personal characteristics.

Ninety-two percent of senior employees feel included, respected and valued at work, compared with 76 percent of lower-level respondents.

The workforce in medium-sized multinationals is also more likely to feel positive than the workforce in small national firms.

Diversity and inclusion play a “critical role… for the high performance of the global workforce, businesses, economies and societies,” the report said. “If inclusion remains a privilege only experienced by those at the top, businesses run the risk of missing out… the significant benefits.”

Minorities are missing at the top

Only a quarter of respondents reported that women make up 40 to 60 percent of the top leadership positions – and a third indicated that there are no people with disabilities at higher levels.

Some minority groups, which tend to be concentrated at the grassroots level, also frequently report less positive experiences with participation.

“The COVID-19 Ms. Tomei said the pandemic has exposed and exacerbated existing inequalities in our economies and societies.

“A workplace of equality, diversity and inclusion is a key driver of resilience and resilience.”

Conversion approach

Between July and September 2021, two-thirds of the more than 12,000 employees in 75 countries surveyed across five regions acknowledged that since the pandemic began, the level of focus and action on the diversity and inclusion in the workplace has increased.

A similar percentage said the pandemic had raised their expectations that employers should do more to promote diversity and inclusion.





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