Business

Delta Fixes Passenger’s Key Pain Point (and Free Solution)


Each airline has its own identity. That is to say, it has a set of values ​​and is intended for messaging that causes consumers to associate it with some key characteristics.

Spirit Airlines is known for no frills, rock bottom prices, while Southwest was once known for superior customer service. (Recently it’s more known to people stuck during the holidays, ruining Christmas and burning money.)

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