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Bicycle ban: Swiggy, Zomato flag misinterpreting Delhi government order

Food delivery apps like Swiggy have complained to the Delhi government about issuing challans to their two-wheelers in the name of banning bike taxi services in the national capital.

Bicycle taxis during a protest against the recent ban by the Delhi government.  (PTI)
Bicycle taxis during a protest against the recent ban by the Delhi government. (PTI)

Food delivery platforms have also asked the government to clarify the directive while claiming that there was a misunderstanding of the notice because of the ban imposed on bicycle taxi service providers.

Swiggy in a letter to the government said that food delivery people are being fined to $15,000 in costumes prohibiting bicycle taxi service.

A Swiggy spokesperson said: “Recent changes in the regulation of bike taxi services in Delhi have caused confusion and disruption for fast food/commercial delivery aggregators. Our delivery executives are being falsely claimed even though the notice only applies to bike taxi service providers.” PTI.

He said some challans are granted to delivery executives in excess of $15,000.

“This has understandably created fear and apprehension among our delivery executives, who are critical in ensuring that our customers receive the right orders. term.

“We continue to work closely with authorities to seek clarity in government directives. Ensure that our delivery operators are able to operate,” the spokesperson said. Running smoothly and serving our customers without interruption is our top priority.”

Dinker Vashisht, Swiggy Group Vice President – Public Policy, Regulation and Sustainability in the letter, said: “The aforementioned guidelines were understood by officials from the Regional Transport Office (RTO) wrong, who have begun to issue sanctions on delivery partners who have been active in last-mile delivery aggregators such as food delivery aggregators and e-commerce operators .”

“This has led to service disruptions and confusion among delivery partners, who are now hesitant to offer their services for fear of fines and harassment on the job,” he said. further and seek urgent intervention in this matter.

When contacted, a Zomato spokesman said, “Although the announcement is for passenger vehicles only, there have been some miscommunications on the ground.”

Delhi’s transport ministry last month warned bike taxis not to run on Delhi’s roads, warning that it was a violation of the Motor Vehicles Act 1988 that would subject aggregators to punish $1 thousand.

Commercial use of two-wheeled vehicles is a violation of the Motor Vehicles Act 1988. First offenses may result in fines. $5,000 while a second violation may incur a $10,000 fines and imprisonment of up to one year, the department said in a public announcement.

Drivers will also have their licenses revoked for three months in the cases.

The notice said some app-based companies are portraying themselves as aggregators in violation of the 1988 act. This will be punished with a fine $1 thousand.

First published date: March 2, 2023, 07:57 AM IST


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