Samsung has reportedly stopped selling the newly launched Galaxy Buds 3 Pro due to this issue
The Samsung Galaxy Buds 3 Pro, which were launched earlier this month, quickly became a topic of discussion, not just because of their new features and design, but also because of reported quality issues. Priced at Rs 19,999 in India, the earbuds were positioned to compete with the likes of the Apple AirPods Pro 2. However, early adopters raised concerns, leading to significant delays in their delivery.
User complaints about quality issues
The Galaxy Buds 3 Pro were met with much anticipation, but widespread complaints began to surface soon after, especially from users in South Korea. These issues were primarily related to the physical design and manufacturing quality, which were significant concerns as they could not be fixed via a software update. As a result, Samsung appears to have halted sales and delayed shipments in various regions.
Impact on availability
The impact of these quality concerns is evident across major e-commerce platforms. Amazon has removed the Galaxy Buds 3 Pro product page in multiple countries, including India. On Flipkart, the product is listed as ‘Coming Soon’, suggesting a delay in availability. Meanwhile, Samsung India’s official website continues to accept pre-orders, promising delivery on July 25. This discrepancy highlights the uncertainty surrounding the product’s release and availability.
Future steps and uncertainty
The core issue lies in the physical design and build quality of the headphones, and it’s unclear how Samsung will address these shortcomings. Hopefully, the issue may be limited to an initial faulty batch, with future units meeting higher quality standards. However, Samsung has yet to issue an official statement addressing the situation, detailing any plans to compensate affected customers, or outlining steps to fix the problem.
The Samsung Galaxy Buds 3 Pro, despite their promising features and design, are currently facing challenges due to reported quality issues. This has led to sales halts and shipping delays, affecting their availability on various platforms. While customers and potential buyers await an official response from Samsung, the future of the Galaxy Buds 3 Pro remains uncertain. Further updates from the company are expected to shed light on how they plan to address these concerns and ensure the product meets the high standards consumers expect.
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