Tech

BharatPe launches ‘Shield’ feature to protect users from UPI fraud: Here’s how to use it


BharatPe has launched a new service called “Shield” to tackle the growing issue of UPI fraud. With online fraud becoming increasingly common, this initiative aims to increase the security of digital transactions. The Shield feature provides users with protection against fraud, scams, and unauthorized transactions, even if their phone is lost or stolen.

How to activate BharatPe Shield

One of the key benefits of Shield is its easy accessibility and affordability. Users can try the service for free for the first 30 days. After that, the service costs only Rs. 19 per month, providing coverage up to Rs. 5,000 against fraudulent activities. This affordable plan ensures users can use UPI for transactions with peace of mind.

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To get started with Shield, users simply need to download the BharatPe app, available on both Android and iOS platforms. The service can be activated directly from the application’s home page by clicking on the relevant banner. First time users have to pay a minimum of Rs. 1 to any contact or business to enable this feature.

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How to file a fraudulent claim

In case of fraud, users can easily file complaints through BharatPe’s partnership with OneAssist. To report fraud incidents, users can download the OneAssist app or contact their toll-free number at 1800-123-3330. However, users need to report the fraud within 10 days of the incident to be eligible to claim compensation. Depending on the nature of the fraud, users may need to submit several documents, including UPI transaction reports, police or FIR reports, complaint forms, and proof of account blocking UPI. Additional documentation may be required based on the specifics of the situation.

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As digital payments become indispensable in everyday life, services like Shield are vital to protecting users from potential threats. While this service provides valuable protection, users must continue to exercise caution. Avoiding suspicious links, not downloading apps from untrusted sources, and limiting sharing sensitive payment information with unknown individuals can further minimize risks. BharatPe’s Shield service is a timely addition to the growing digital payments ecosystem, making it safer for users who rely on UPI for various transactions.

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