Successful leadership in the coming year will likely require grasping artificial intelligence (AI) and related solutions. At the same time, those who wish to lead technological innovation should also promotes greater human intuition and creativity. That balance means walking the fine line between automation and human creativity, says one chief digital officer and former chief information officer.
With AI now available online and embedded in vendor solutions, it makes sense to automate as much work as possible, as some experts suggest. cheaper and often more reliable than humans.
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I talked to Carrie Rasmussenexecutive vice president and chief digital officer at Dayforce at the company’s recent customer conference, where she said modern IT leaders must keep human and machine intelligence at par. each other, balancing the strengths of both.
Creativity drives critical thinking and innovation which is becoming the most valuable skill for technology and business professionals. However, these person-centered skills are not sufficiently taught in schools. With the development of AI, There is an increasing risk Losing the skills necessary to advance and protect the business.
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“The role of the developer will be very different in the future,” she said. Managing new technology requires discipline. “We need to make sure we’re cleaning up or getting rid of legacy environments. This is going to be really interesting because AI learning models are expensive. You need to think about how to get your hands on some models.” that general picture.”
However, the biggest risk is that emerging technology leads to an erosion in understanding of the logic and rationale behind the solutions and processes adopted. “We can lose our coding skills if we start applying it all Innovative AI“, said Rasmussen.
“We need to continue to learn techniques to keep the bad guys out. But if we never teach coding again and you only use AI tools, are we separating ourselves from some of the thinking? If the robot is doing everything for me, am I really a creative, innovative thinker anymore? Because I’m not thinking about how it’s built anymore?
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Rasmussen said “soft skills are important” to promote better critical thinking. For example, one of the biggest challenges for an IT leader is finding a return on investment for emerging technology. AI is getting very expensive and IT leaders and professionals need to be careful to keep things from getting out of hand.
Rasmussen recommends being open to the possibilities of emerging technologies, such as generative AI. But there’s another factor that also needs to be closely monitored and managed — data.
“Make sure you have that data foundation — managed data,” she said. “How do you manage the AI that’s emerging. It will also appear in the software you are purchasing. Every day there is something new. Get ahead of the admin part, be open about it, and make sure your house is always in order.”
She said new technology initiatives need to be highly focused. “Be purposeful — don’t spread peanut butter,” says Rasmussen.
“Test where you see value. We see value in developing code with GitHub. We see value in general search. We see value in language translation. You’ll see a Some things around being able to create training materials quickly. Stay where you can make that difference.”
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Rasmussen said one promising area is AI agents – eventually: “I don’t think we’re ready to let things go yet. I think the word ‘copilot’ is a strong term because you still need a human being.”
The appropriate approach to agent AI is incremental. “I don’t think we’re ready for them to go and say ‘Distribute emails to my customers,’” she said.
Rasmussen said coordinating AI agents is essential. “We still need a human,” she said. “Because the models are drifting or have built-in bias. Those are things that we have to think about. There will be checks, but we’re not quite there yet. You have to be open to the vision of where We can go forward. You can see it’s coming together.”
